Terms of Service
Last updated: March 5, 2026
1. Acceptance of Terms
By accessing or using the services provided by Pawii Inc ("Pawii," "we," "us," or "our"), including our mobile application, website, and any related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.
2. Description of Services
Pawii provides a technology platform that connects pet owners with pet care services, including but not limited to: AI-powered pet health insights, pet walker booking, lost pet alerts and tracking, and veterinary telemedicine consultations. We act as a platform facilitator and are not directly responsible for the services provided by third-party pet care professionals.
3. User Accounts
To use certain features of our Services, you must create an account. You agree to:
- Provide accurate and complete registration information
- Maintain the security and confidentiality of your account credentials
- Notify us immediately of any unauthorized use of your account
- Accept responsibility for all activities under your account
You must be at least 18 years old or the age of legal majority in your jurisdiction to create an account and use our Services.
4. User Obligations
When using our Services, you agree not to:
- Violate any applicable laws or regulations
- Infringe on the rights of others
- Submit false, misleading, or inaccurate information
- Use the Services for any unlawful or unauthorized purpose
- Interfere with or disrupt the Services or servers
- Attempt to gain unauthorized access to any part of the Services
- Use automated systems or software to extract data from the Services
- Harass, threaten, or harm other users
5. Pet Care Services
Pawii facilitates connections between pet owners and pet care service providers. While we strive to verify service providers on our platform, we do not guarantee the quality, safety, or legality of services offered by third parties. Pet owners are responsible for evaluating service providers and making informed decisions about the care of their pets.
6. Payments and Fees
Certain Services may require payment. All fees are displayed before purchase. Payments are processed through secure third-party payment processors. You agree to pay all applicable fees and charges. Refund policies may vary by service type and will be clearly communicated at the time of purchase.
7. Intellectual Property
All content, features, and functionality of our Services — including text, graphics, logos, icons, images, software, and underlying technology — are owned by Pawii Inc or its licensors and are protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any part of our Services without our prior written consent.
8. User Content
You retain ownership of content you submit through our Services (such as pet photos, reviews, and comments). By submitting content, you grant Pawii a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content in connection with operating and improving our Services.
9. Disclaimer of Warranties
Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components. Pawii does not provide veterinary advice; always consult a licensed veterinarian for your pet's health needs.
10. Limitation of Liability
To the fullest extent permitted by law, Pawii Inc shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services, whether based on warranty, contract, tort, or any other legal theory.
11. Indemnification
You agree to indemnify, defend, and hold harmless Pawii Inc, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of the Services or your violation of these Terms.
12. Termination
We reserve the right to suspend or terminate your account and access to the Services at our sole discretion, with or without notice, for conduct that we determine violates these Terms or is harmful to other users, us, or third parties. You may also terminate your account at any time by contacting us.
13. Changes to Terms
We may modify these Terms at any time. We will notify you of material changes by posting the revised Terms on this page and updating the "Last updated" date. Your continued use of the Services after changes are posted constitutes your acceptance of the revised Terms.
14. Governing Law
These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved through binding arbitration or in the courts of competent jurisdiction.
15. Contact Us
If you have questions about these Terms of Service, please contact us at:
Pawii Inc
Email: [email protected]